At THE DIAMOND BOUTIQUE,
Your privacy is of utmost importance to us.
This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit or make a purchase from our website.
1. Information We Collect
When you visit our site or make a purchase, we may collect the following types of personal information:
- Personal Identification Information: Name, email address, phone number, billing and shipping addresses.
- Payment Information: Credit card details, payment methods.
- Device Information: IP address, browser type, time zone, and cookies to improve your experience.
- Order Information: Product details, purchase history, and preferences.
- Contact Information: If you subscribe to our newsletter or contact us through forms, we collect your contact details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Processing Orders: To fulfill your orders, including handling payments, shipping, and providing updates.
- Communication: To send you order confirmations, shipping updates, and customer service responses.
- Marketing: With your consent, we may send promotional emails about new products, offers, and events.
- Website Improvement: To analyze how visitors interact with our website and improve our offerings.
- Fraud Detection: To detect and prevent fraudulent activities and protect the security of our website.
3. Sharing Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Such as payment processors, shipping companies, and marketing platforms to process your orders and improve our services.
- Legal Compliance: If required by law or to protect the rights, property, or safety of our company or customers.
4. Cookies and Tracking
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can manage cookie preferences through your browser settings.
5. Data Retention
We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy. Order information is generally retained for tax, accounting, and legal obligations.
6. Security
We implement security measures to protect your personal information from unauthorized access, use, or disclosure. However, please note that no method of online transmission is 100% secure.
7. Your Rights
As a customer, you have the right to:
- Access, update, or delete your personal information.
- Withdraw consent for marketing communications at any time.
- Opt-out of data collection via cookies by adjusting your browser settings.
To exercise any of these rights, please contact us at wecare@tdbsa.co.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes to our practices or for legal and regulatory reasons. Please review this policy periodically for any updates.
9. Contact Us
If you have any questions about this Privacy Policy please contact us at:
THE DIAMOND BOUTIQUE
wecare@tdbsa.co
+966 500470346
Riyadh, Saudi Arabia.
Effective Date: 01/10/24