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•  Delivery & Return

  Returns:

  Exchanges are accepted within 7 days of receiving the item, provided that the product is in its original condition and unused.

  For returns, the customer must contact us within 24 hours of receiving the package. After notifying us, a return waybill will be issued, and the item must reach our warehouse within 7 business days.

  If the shipment does not arrive within this period, the return request will be automatically cancelled.

  Return Process:

  To return any item, please contact customer service via WhatsApp at (+966500470346). We will be happy to assist you, and our customer service representative will guide you through the process.

  Refunds:

  Refunds are processed after the item is inspected at our Riyadh warehouse.
  Shipping fees for delivery and return are deducted from the total refund amount.

  • Exchange fee: 70 SAR
  • Return shipping fee: 35 SAR

  If the product has a manufacturing defect, THE DIAMOND BOUTIQUE covers all shipping and exchange costs.
  Return & exchange requests must be submitted only through our official customer service WhatsApp. Requests sent through other channels will not be processed.